My address
Date The Managing Director Company's name Company's address Dear Sir, I am writing to complain about a faulty__DEVICE/COMPUTER/ITEM __ I recently purchase from your shop, and also about your inadequate after-sales service. On __DATE __I went into your shop to look at __DEVICE __. I decided to buy a__MODEL __ because your employee Informed me, incorrectly, it was in perfect order. When I used the __DEVICE __ for the first time it worked properly. However, although the__DEVICE __ was suppose to be completely reliable, when I used it the second time there seemed to have been a malfunction in_ REASON__ .REASON EXAMPLE ____. Furthemore, when I tried using it again the same thing happened. Having no other alternative I proceeded to read the instructions manual which was totally unhelpful on this point. I phoned your store to ask for assistance early this morning, and, again at intervals, throughput the day, but I only got a recorded message. I am leaving the country, at the end of this week so I do not have much time to sort out this problem As a regular customer of yours, I feel disappointed with the way I have been treated. So, I should be grateful if you could arrange either for a technician to come and put the fault right, or for a substitute __DEVICE __ to be delivered to me immediately. I trust this matter will receive your inmediate attention. Yours faithfully, My name
2 Comentarios
Teacher
2/23/2016 03:01:46 am
Hi,
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Ana
2/23/2016 03:20:54 am
Thanks teacher for your corrections!
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