Dear Sir / Madam,
I am writing to express my strong dissatisfaction with the COOKING course in YOUR COOKING SCHOOL I recently attended. I would like to inform you about some negative sides of the event. .
To begin with, in your brochure was stated that there would be no more than 10 students in one class IN ORDER TO LEARN AS MUCH AS POSSIBLE. However, there were 20 students in my class. Besides, I found the people with whom I was studying not only RUDE but also TOO NOISY so I cannot define THE WORKING ENVIRONMENT as a suitable one.
As if that were not enough, the quality of your teaching staff did not correspond to the standard you had promised in your advertisement. They were anything but highly experienced EXPLAINING ALL THE RECIPES LIGHTLY AND WITHOUT BEARING IN MIND THE WAY THE CLASS WENT.
Furthermore, I would like to take advantage of the occasion to express my disappointment with the school facilities provided for the participants. I had read beforehand in the programme, but I found that the school facilities were a in neglected condition. In fact, THE KITCHEN WHERE OUR COOKING PRACTISES WERE TAKING PLACE WAS TOO SMALL FOR SO MANY PEOPLE. In addition to this, EVERYTHING WAS FILTHY AND IN A MESS which made matters even worse.
On balance, I feel that I should be fully compensated for my major disappointment. I believe that you owe everyone attending the course an apology concerning the organisation.I hope that this matter will be dealt with swiftly and appropriately.
I am looking forward to hearing from you soon.